medical billing
Patient Account Management
Ware Langhorne and Associates provides complete billing services and accounts receivable management. We help our clients enhance their financial performance and benefit from improved cash flow, more accurate and favorable coding practices, more productive billings and procedures, expert AR management, and volume representation with insurance carrier delays. Our services include:
- Full-service billing, from charge entry to collection
- Cost-effective reporting to track reimbursement by CPT code
- Audits and appeals with third-party payors
- Complete inhouse collection strategies including point-of-service
- Charge reconciliation
- Reimbursement analyses by contract
Ware Langhorne and Associates hosts several different solutions to meet your practice management needs.
Claims Administration
Our electronic claims go through a 100+ point edit check before they are ever submitted to a carrier. This process enhances cash flow potential and decreases the number of claim rejections. This minimizes days in AR and increases insurance receipts. Regulatory compliance issues are also addressed with stringent coding and editing.
Group Purchasing Power
With our volume purchasing power, we are able to buy services (such as electronic data submissions, claims processing, and patient statements) and pass those savings on to our clients.
Customer Support
We have on-site Help Desk personnel and a Training Department for prompt assistance with all billing office, software, and network issues. We respond to our clients' unique needs and provide training either on-site at the practice or off-site.
consulting services
Ware Langhorne & Associates provides consulting services for practice management, business development expertise and many other areas of your business:
- Comprehensive practice assessment/ operational evaluation consulting
- Business development and strategic planning consulting
- Complete review of business office procedures
- Fee schedule analysis consulting
- Coding review, including medical records auditing vs. CPT coding
- Health Insurance Portability & Accountability Act (HIPAA) compliance
- Managed care contract reviews and analysis
- physician and clinical staff recruitment support
- Regulatory agency compliance consulting
- Custom payor matrices by specialty
- Action plan development to implement improvements
- Practice management consulting
- Marketing consulting
- Practice divestitures
- Chart auditing services
Simply tell us how you want your practice to improve, and we'll advise you about methods of operation that have proven successful in practices similar to yours. We'll recommend a plan of action for implementing constructive improvements.
financial management
Ware Langhorne & Associates' financial management systems maximize economies of scale, minimize overhead costs, and simplify budgeting and cash management. Sophisticated accounting reports such as profit and loss statements, balance sheets, medical costs by provider, medical costs by place of service, productivity by location, and other utilization reports are produced monthly for financial management of the practice. Other accounting services include accounts payable and payroll management.
Ware Langhorne & Associates seeks to advance the delivery of cost-effective, high-quality patient care by analyzing workflow and process requirements, recommending practice enhancements, and improving centralized operations. This allows providers to increase the efficiency and scope of their practices, utilize state-of-the-art medical information and administrating technology, and seek greater financial accountability for the care they provide.
new practice operations
Ware Langhorne & Associates supports individual providers or physician groups starting new practice operations. Whether your practice is well-established or just starting out, this management support provides the business resources that enable medical practices to best serve the needs of patients.
We want to assist you with your new practice operations and free up your valuable time by assuming the day-to-day centralized management functions of the practice. Our new practice operations services include:
- Marketing
- Utilization management
- Continuous quality improvement activities
- Group purchasing
- Human resources development
- Billing
- Collections
- Claims management services
- Appointment scheduling and patient flow
- Patient accounts/ daily cash control
- State and local licensure requirements
- Payor participation credentialing
- Selection of office site, equipment, design, and furnishing
- Lease negotiation for office space or construction
- Recruitment, hiring, and training of personnel
- Managed care policies and procedures including capitation reconciliation
- Development of employee manuals, policy, and procedure manuals
- Development of accounting and legal professional services
- Best price negotiating for group insurance
- Forms design, including stationery and billing forms
- OSHA compliance
Provider patient-centered concerns, market differences, customs, and values must be considered when evaluating management style and philosophy. Ware Langhorne & Associates works closely with providers to enable them to align appropriate business and medical goals.
electronic health records
Practices need a high value, affordable solution that is easy to install, maintain, and use. We host powerful, intelligent Electronic Health Record (EHR) systems that are CCHIT certified and deliver the most comprehensive set of capabilities in the industry.
Efficient Electronic Health Records
For a low monthly fee with minimal upfront costs, Ware Langhorne & Associates provides practice management and EHR systems for medical practices, keeping information safe and secure. With a single, integrated EHR system, information is available wherever and whenever it is needed. Our EHR systems are designed with built-in expert medical knowledge to help your practice increase efficiencies and eliminate manual actions.
Practice Specific Metrics and Return on Investment
- Reduction/Elimination of Chart Pulls: MGMA states that it costs practices $3-$9 per chart pull
- Coding: using EHR can result in coding reimbursement of approximately 20-30%
- Dictation Elimination: depending on whether your group uses transcription or not, this cost can be significantly reduced or eliminated
Improved Patient Care via EHR
By integrating existing medical, laboratory, radiology, and pharmacy data into a single repository, caregivers can reduce the risk of medical error and improve overall care quality.
technical support
Good technical support is imperative to every business. Ware Langhorne & Associates maintains a staff of certified information technology (IT) professionals and provides tech support as an inclusive service to our full service clients. We also offer technical support on a subscription and a case by case basis.
We utilize the most advanced technologies, allowing us to remotely assist you promptly and effectively while keeping your costs down. Some of the many services offered by our IT department include:
- Help Desk Support for practice staff (includes PC, printer, Medical Practice Management software, and Office Network support)
- Hardware and Software Support
- IS Systems Consultation for utilization & integration of various systems (including internet, company network, Ware Langhorne & Associates' Information System network)
- Hardware and Software Maintenance Contracts (available for all medical practices, even if not a client of Ware Langhorne & Associates)
- Data Security Assessments to ensure compliance with HIPAA Security regulations
- Data Back-Up Tests
- Procurement: use our buying power to reap the benefits of bulk purchasing through our IT department
- Installation and Training for PC's and most software programs (in many cases, you will save a great deal of money utilizing our staff to train versus other vendors)